What is the Freeway Service Patrol?

The Freeway Service Patrol (FSP) is a roving team of tow trucks that travel on selected San Bernardino County freeways during peak commute hours to assist motorists with car trouble. Funding for the FSP comes from San Bernardino County Transportation Authority (SBCTA) and Caltrans.

Why is there a Freeway Service Patrol?

SBCTA and Caltrans, in partnership with the California Highway Patrol (CHP), want to keep the freeways moving. This program is part of an overall plan to improve transportation throughout San Bernardino County. SBCTA also operates and manages other motorist aid programs, such as freeway call boxes.

How can the Freeway Service Patrol Help?

If you are stuck on the freeway because your vehicle stops running, the FSP can:

  • Jump-start a dead battery
  • Refill your radiator and tape leaking hoses
  • Change a flat tire
  • Provide a gallon of gas if your car runs out of fuel

If the Freeway Service Patrol cannot get your car going, it will be towed, at no charge, to a location designated by the CHP.

How can I recognize the Freeway Service Patrol?

All of the tow trucks are white and have the Freeway Service Patrol logo on the doors. The drivers wear blue uniforms and yellow safety vests with the same FSP logo.

When is the Freeway Service Patrol on duty?

Service is provided Monday through Thursday (except on holidays): 5:30 a.m. to 8:30 a.m. and 2:30 p.m. to 6:30 p.m. And on Fridays from 5:30 a.m. to 8:30 a.m. and 12:30 p.m. to 6:30 p.m.
 

Are Freeway Service Patrol drivers certified?

Yes. Drivers receive certification after completing a CHP training program.

Can the Freeway Service Patrol tow me to a private repair facility or to my home?

No. The Freeway Service Patrol drivers can tow vehicles only to CHP-designated locations off the freeway. Also, Freeway Service Patrol drivers cannot recommend service companies or repair/body shops.

Can I pay or tip the tow-truck driver?

No. Drivers are not allowed to accept any compensation including tips or gratuities.

For administrative issues regarding the San Bernardino Freeway Service Patrol please call the FSP Business Office at (909) 428-5540, or send an email to fspadmin@sbctafsp.org. Please note that motorists cannot request FSP service through the FSP Business Office or the FSP website. Thank you